Refund & Returns Policy

Last Updated: 12-12-2025
Website: https://mnoorllc.com
Company Name: MAHNOOR LLC

Thank you for purchasing from MNOOR LLC. We value transparency and customer satisfaction. Please read this Refund & Returns Policy carefully before making any purchase, as it explains your rights and obligations.

1. Scope of This Policy

This policy applies to all products and services offered on mnoorllc.com, including but not limited to:

Digital products (E-books, PDFs, downloadable files)
Online business guides and educational content
Consulting and advisory services
One-time services and custom work
Subscription-based services (if applicable)

2. Digital Products (E-Books, PDFs, Downloads)

Due to the intangible and digital nature of these products, all digital product sales are final and non-refundable once access or download has been granted.

This includes:

E-books
Business guides
Digital manuals
Templates, worksheets, and PDFs
Any downloadable or online-access content

No refunds will be issued for:

Change of mind
Accidental purchases
Failure to read the product description
Lack of results or expected outcomes
Incompatibility with your device or software
Claims of non-use after purchase

⚠️ By purchasing a digital product, you acknowledge that you waive your right to a refund once delivery is completed.

3. Consultancy & Advisory Services

Consultancy services include:

Business consulting
Strategy calls
One-on-one advisory sessions
Online or virtual consultations

Refund Eligibility:

Refunds may be granted only if:

The consultation was not delivered
The session was cancelled by MNOOR LLC
A request is submitted at least 24 hours before the scheduled session

Non-Refundable:

Missed sessions without prior notice
Sessions already completed
Dissatisfaction with advice provided
Results not meeting expectations

📌 Consulting advice is based on professional experience and provided for informational purposes only. We do not guarantee specific financial or business outcomes.

4. Services (Setup, Custom Work, Implementation)

Services may include:

Website or platform setup
Business support services
Custom digital work
Any personalized or time-based service

Refund Policy for Services:

Before work starts: Refund may be approved
After work starts: No refund
After completion: No refund

Non-Refundable Services:

Custom or personalized work
Services delivered according to agreed scope
Work delayed due to client’s failure to provide required information

5. Subscription Plans (If Applicable)

For any recurring or subscription-based services:

You may cancel your subscription at any time
Cancellation prevents future billing
Previous payments are non-refundable
Access remains active until the end of the billing cycle

6. Technical Issues & Defective Files

If you experience:

Corrupted downloads
Incorrect files
Access issues caused by our system

Please contact us within 7 days of purchase.
We will provide:

A replacement file, or
Corrected access

Refunds are not guaranteed but issues will be resolved promptly.

7. Chargebacks & Payment Disputes

Unauthorized chargebacks or payment disputes without first contacting us may result in:

Immediate suspension of access
Account termination
Blocking future purchases

We encourage customers to contact us first so we can resolve the issue fairly.

8. Legal Compliance (Digital Goods)

By purchasing from mnoorllc.com, you agree that:

Digital products are delivered immediately
You waive any statutory right of withdrawal once access is granted
This policy complies with applicable digital commerce laws

9. Policy Changes

We reserve the right to update or modify this policy at any time.
Changes will be effective immediately upon posting on this page.

10. Contact Information

If you have questions about this Refund & Returns Policy, please contact us:

MNOOR LLC
🌐 https://mnoorllc.com
📧 info@mnoorllc.com
⏱ Response Time: 24–48 business hours